We've accepted your update to the Unity Asset Store! Your package may already be live, and otherwise it should be live within the hour.
In the meantime, you might have a number of questions about how things work. Here's a basic FAQ which we hope you will find helpful. Please have a look!
How do I get paid?
You have your choice of payment method: PayPal, wire transfer or check. You specify your payment method on the Publisher Administration portal, here:
By PayPal: you will be paid automatically on the 15th of each month. There are no transaction fees or minimum transfer amount. We strongly encourage you to use PayPal, as it is the easiest and fastest choice for regular, monthly payments without any fees.
By Wire: you'll be paid quarterly. There is a $20 transaction fee per wire and a minimum transfer amount of $250. Wires are manually issued and usually require extra processing time beyond our control due to international banking standards. Please allow up to 30 days for your wire to arrive.
By Check: available in the US Only. Paid quarterly with a $15 transaction fee and a minimum transfer amount of $250. Checks are manually issued, sent by mail and may require extra processing time. Please allow up to 30 days for your check to arrive.
How do I update my asset?
Simply resubmit your asset using the same Asset Store Submission Tools you used the first time. Our system should recognize the ID information and we'll make the update for you.
You must increase the version number if you wish to update your actual content, otherwise only the metadata (description, price) will be updated. In case of any problems or special concerns, feel free to email us at the address below. Note that the Asset Store will use whichever version of Unity you update with as the minimum required version for your package. For example: If you want Unity 3.1 users to use your package, perform your update from Unity 3.1.
How do I provide customer support for my asset?
Customer support is entirely between you and your customers. It is up to you to provide adequate support for your paid assets. If customers complain repeatedly that they are not receiving support, we reserve the right to remove your product from the Asset Store.
How can I check my sales?
You can check your sales and revenue on the Publisher Administration portal available online, here:
Can I link to my asset on the Asset Store?
Each item on the store has a corresponding URL for a browser-based preview page, as well as a Twitter and Facebook link. You can find the URL by clicking the green 'link' icon next to the product's buy/download button in the store. We recommend using this feature to promote and showcase your product for increased exposure. The link to your asset is:
How can I check who bought my asset?
Sorry, this is not possible. However we will gladly verify sales for you upon request.
Feel free to contact the Asset Store team by replying to this mail. We'll do our best to answer your questions promptly and comprehensively.
We're so glad to have you aboard!
The Asset Store Team
345 Broadway Street, Suite 200
San Francisco, CA 94133